Quick answer: Truck capacity depends on legal vehicle limits, body type, axle loads and the footprint and weight of each pallet.
Enter the number in our carrier directory and compare the latest official scan.
What you need to know
Truck capacity depends on legal vehicle limits, body type, axle loads and the footprint and weight of each pallet. The important point is to read tracking events in context. A scan describes one moment in a longer logistics process, and the estimated delivery window is usually more useful than a single isolated status.
- A typical European semitrailer commonly carries 33 Euro pallets.
- Euro pallets measure 1200 × 800 mm.
- Wood is repairable and widely exchangeable; plastic is washable and dimensionally consistent.
- Loads need stable stacking, edge protection and suitable restraint.
Recommended steps
Treat pallet counts as planning estimates and verify axle distribution, payload, route restrictions and carrier requirements. Start with the tracking history, then verify the order information and keep a record of every message. When another company is involved, note both the original and local tracking numbers.
| Step | What to check | Useful action |
|---|---|---|
| 1 | A typical European semitrailer commonly carries 33 Euro pallets | Check the official tracking record |
| 2 | Euro pallets measure 1200 × 800 mm | Keep documents and screenshots |
| 3 | Wood is repairable and widely exchangeable; plastic is washable and dimensionally consistent | Contact the responsible carrier or seller |
| 4 | Loads need stable stacking, edge protection and suitable restraint | Escalate when the promised window passes |
When should you contact the carrier?
Contact the carrier when the promised delivery window has passed, a formal exception appears, the parcel is marked delivered at the wrong place, or the carrier asks for missing information. Routine gaps between scans are common during international line-haul transport, weekends and peak periods.
Before calling, prepare the tracking number, sender and recipient names, delivery postcode, order date and a concise description of the problem. The sender may need to start the formal investigation because the sender purchased the shipping service.
How to reduce the risk next time
Use a complete address, include a reachable telephone number when appropriate, choose a tracked service and keep the order confirmation. For valuable goods, consider signature delivery and insurance that matches the actual value. Never pay unexpected fees through a link in an unsolicited message.
Related PostIndex resources
See our tracking status explanations, browse carriers, check delivery-time guides, or find services in the country directory.
Frequently asked questions
Can tracking updates be delayed?
Yes. Scans may be uploaded in batches, and some transport stages do not generate public events.
Should I contact the carrier or seller first?
For an online purchase, contact the seller or marketplace as well as the carrier. The sender often controls the shipping contract and claim.
Is an estimated delivery date guaranteed?
Usually not unless the chosen service explicitly includes a time guarantee. Customs, weather and address problems can change the date.
Where can I track another parcel?
Open the PostIndex carrier directory and select the company handling your shipment.
Information is general and may vary by carrier, route and local law.
Typical European road-freight planning figures
| Equipment | Typical internal length | Typical pallet capacity | Planning note |
|---|---|---|---|
| Standard semitrailer | about 13.6 m | 33 Euro pallets | Check payload and axle distribution |
| Mega trailer | about 13.6 m | 33 Euro pallets | More internal height |
| Rigid truck | varies | commonly 14–20 pallets | Body length differs widely |
Pallet sizes and packing rules
| Pallet | Footprint | Best use |
|---|---|---|
| EUR/EPAL | 1200 × 800 mm | European distribution |
| Industrial pallet | 1200 × 1000 mm | Industrial and UK-linked flows |
Keep the load within the pallet footprint, place heavy cartons at the bottom, avoid empty columns, protect edges, wrap the load to the pallet and use straps where needed. Wood pallets are economical and repairable; plastic pallets are washable, consistent and useful in hygiene-sensitive supply chains. International wood packaging may need ISPM 15 treatment and marking.
Legal limits vary by vehicle, route and country. For EU dimensional rules, consult Directive 96/53/EC and the applicable national authority.