DHgate Package Tracking
Track your DHgate order and identify the carrier delivering the package.
Where to find your DHgate tracking number
Open My Orders, choose the order and select Track Item or Logistics Information.
The tracking number is different from the order number. Copy the code listed under shipment, logistics or delivery details after the seller marks the order as dispatched.
How to track a DHgate order
Sign in and select the dispatched purchase.
Find the shipment code in tracking details.
Open its guide and review the latest scan.
DHgate shipping carriers
China Post, ePacket, Yanwen, 4PX, DHL and seller-selected logistics.
How long does DHgate delivery take?
A typical delivery estimate is 10–50 days, but the actual time depends on the seller’s handling period, selected shipping method, origin country, customs and last-mile carrier.
Why is my DHgate package not moving?
Tracking can pause after label creation, between export scans, during air or ground transport, at customs, or while the package is transferred to a local partner.
DHgate customs and international delivery
International orders may be reviewed by customs and could require taxes, documents or additional processing. The destination postal operator or courier usually completes final delivery after clearance.
DHgate tracking FAQ
Why does my order show more than one tracking number?
A replacement number may be created when the parcel changes logistics partners or reaches the destination country.
What if tracking says delivered but I have no package?
Check the mailbox, reception, safe place and neighbours, then contact the store, seller and final-mile carrier promptly.
Can I track with only an order number?
Usually not. Open the order details and look for the separate shipment or tracking code.