Track your FedEx package

Enter a tracking number to continue to the official FedEx tracking service.

Example: 123456789012

FedEx tracking helps you check the most recent shipment scan, route progress and delivery stage. This independent PostIndex guide explains common tracking-number formats, frequent status messages and practical steps to take when a package is delayed or a number is not recognised.

FedEx provides express, ground, freight and cross-border services. Tracking information may include pickup, facility scans, customs progress, an estimated delivery window and proof of delivery.

How to track a FedEx package

  1. Find the tracking number in the shipment email, receipt, label or store order page.
  2. Copy all letters and digits exactly as shown.
  3. Enter the number above and select Track FEDEX.
  4. Review the latest scan, location and available delivery estimate.

FedEx tracking number formats

Formats can vary by service and shipment type. Use the sender’s confirmation and the barcode label as the primary reference.

Service or formatExampleNotes
FedEx Express / Ground123456789012Common 12-digit tracking number
Long numeric format123456789012345Some services use 15 digits
FedEx Ground12345678901234567890Certain Ground numbers are longer
Door tagDT123456789012Door-tag reference may begin with DT

Where can I find my FedEx tracking number?

The sender or online store normally supplies the tracking ID. Check the dispatch email, order details, receipt or shipping label. If it is missing, ask the sender because the carrier may be unable to locate a consumer shipment without a valid identifier.

FedEx tracking statuses explained

Label created
Shipment information was submitted, but the carrier may not yet have the physical parcel.
Accepted
The package entered the carrier network and received an initial scan.
In transit
The shipment is moving between facilities or transport hubs.
Customs processing
An international shipment is undergoing import or export procedures.
Out for delivery
The parcel is assigned to the final delivery route.
Delivery attempted
The driver could not complete delivery and may leave further instructions.
Exception or delay
An operational issue may affect the planned delivery date.
Delivered
The carrier recorded delivery to the recipient or an authorised location.

Why is FedEx tracking not updating?

FedEx tracking may pause while a package travels between hubs, waits for a scheduled flight, clears customs or moves during a weekend. A newly generated label can also appear before FedEx physically receives the shipment.

  • Check the number for omitted or incorrect characters.
  • Allow time after label creation for the first physical scan.
  • Check whether a local delivery partner received a second tracking number.
  • Contact the sender if the delivery estimate passes without progress.

FedEx international tracking

International FedEx packages can require commercial invoices, customs declarations and payment of import charges. A clearance delay may remain until the sender, recipient or broker supplies requested information.

FedEx delivery times

Transit time depends on the purchased service, origin, destination, customs processing and local conditions. Use the live carrier estimate as the most relevant indication; general delivery ranges are not guarantees.

FedEx tracking FAQ

Why is my tracking number not found?

The label may be new, the number may contain an error, or the shipment may use another carrier or service. Recheck it and allow time for the first scan.

Can I track a package without a tracking number?

Usually a tracking number, reference or delivery notice is required. Contact the sender or retailer if it was not provided.

What should I do if tracking says delivered but the package is missing?

Check safe places, reception areas, neighbours and other household members. Then contact the seller or carrier promptly if it cannot be located.

Related carriers

PostIndex is an independent tracking-information website and is not affiliated with FedEx. Carrier names and trademarks belong to their respective owners.