LaserShip Tracking
Track your LaserShip package and understand the latest delivery update.
Example: 1LS123456789012
About LaserShip
LaserShip and OnTrac now operate under the unified OnTrac brand. Older retailer messages and tracking numbers may still use the LaserShip name, while current tracking and customer support are provided through OnTrac.
PostIndex is an independent tracking guide. It does not transport parcels and is not affiliated with LaserShip. The button above opens the carrier’s official service, where the latest operational tracking data is displayed.
How to track a LaserShip package
Check the dispatch email, marketplace order, receipt or parcel label.
Copy every letter and digit without accidental spaces.
Open official tracking and check the newest scan and delivery step.
LaserShip tracking-number format
| Type | Typical format |
|---|---|
| Main format | May begin with 1LS, LS, LX, C, D or BN |
| Example | 1LS123456789012 |
Common LaserShip tracking statuses
The label exists, but the first physical scan may still be pending.
The carrier has received or scanned the parcel.
The shipment is moving between facilities or countries.
An international item is under import or export review.
The parcel is on its local delivery route.
The carrier recorded delivery, collection or completed handover.
Why is LaserShip tracking not updating?
A newly generated number may not work until the first physical scan. Updates can also pause between sorting facilities, during cross-border transport, customs review, weekends or transfer to a last-mile partner.
International LaserShip tracking
Cross-border packages often involve more than one company. The same number may later work on the destination postal operator’s website. A customs or partner handover can create a temporary gap even while the shipment continues moving.
LaserShip tracking FAQ
Where can I find my tracking number?
Look in the shipping confirmation, retailer account, receipt, parcel label, SMS or message from the sender.
Why is the number not found?
The label may be new, the first scan may be pending, or one character may have been copied incorrectly.
What if tracking says delivered but nothing arrived?
Check the mailbox, safe place, reception and neighbours, then contact the sender or official carrier support promptly.