An Post Tracking

Track your An Post package and understand the latest delivery update.

Example: AY123456789IE

About An Post

An Post is Ireland’s national postal operator. Its Track and Trace service covers eligible domestic and international post, parcels and registered items, using the tracking number printed on the receipt or provided by the sender.

PostIndex is an independent tracking guide. It does not transport parcels and is not affiliated with An Post. The button above opens the carrier’s official service, where the latest operational tracking data is displayed.

How to track a An Post package

1. Find the number

Check the dispatch email, marketplace order, receipt or parcel label.

2. Enter it correctly

Copy every letter and digit without accidental spaces.

3. Review the result

Open official tracking and check the newest scan and delivery step.

An Post tracking-number format

TypeTypical format
Main formatTwo letters followed by 9 digits and two letters, commonly ending in IE
ExampleAY123456789IE

Common An Post tracking statuses

Information received
The label exists, but the first physical scan may still be pending.
Accepted
The carrier has received or scanned the parcel.
In transit
The shipment is moving between facilities or countries.
Customs processing
An international item is under import or export review.
Out for delivery
The parcel is on its local delivery route.
Delivered
The carrier recorded delivery, collection or completed handover.

Why is An Post tracking not updating?

A newly generated number may not work until the first physical scan. Updates can also pause between sorting facilities, during cross-border transport, customs review, weekends or transfer to a last-mile partner.

Useful checks: verify the carrier and number, remove spaces, wait for the first acceptance scan and compare the code with the sender’s message. If the delivery estimate has passed, contact the sender or carrier support.

International An Post tracking

Cross-border packages often involve more than one company. The same number may later work on the destination postal operator’s website. A customs or partner handover can create a temporary gap even while the shipment continues moving.

An Post tracking FAQ

Where can I find my tracking number?

Look in the shipping confirmation, retailer account, receipt, parcel label, SMS or message from the sender.

Why is the number not found?

The label may be new, the first scan may be pending, or one character may have been copied incorrectly.

What if tracking says delivered but nothing arrived?

Check the mailbox, safe place, reception and neighbours, then contact the sender or official carrier support promptly.

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